Privacy Policy

CoachPayCoach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this policy carefully. By using CoachPayCoach, you consent to the practices described herein.

Personal Information: When you create an account, we collect your name, email address, and password. If you become a seller, we also collect payment information through our payment processor, Stripe.

Profile Information: You may optionally provide additional information such as your location, bio, profile photo, and sports interests.

Transaction Information: We collect details about purchases, sales, downloads, and other transactions you make on our platform.

Usage Information: We automatically collect information about how you interact with our Service, including pages visited, features used, and time spent on the platform.

Device Information: We collect information about the device you use to access our Service, including IP address, browser type, and operating system.

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize your experience and provide content recommendations

We may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and analytics.
• With Other Users: Your public profile information and seller information is visible to other users of the platform.
• For Legal Reasons:We may disclose information if required by law or if we believe it's necessary to protect our rights, safety, or property.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.

Essential Cookies: Required for the website to function properly.

Analytics Cookies: Help us understand how visitors interact with our website.

Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@coachpaycoach.org